by Lea Strickland | Jun 6, 2016 | Customer, MWorld, Operations, Resources
Grow Your Business — Build Relationships Previously published in MWorld, The Journal of the American Management Association Volume 8, Number 3 Summer/Fall 2009 In today’s economic uncertainty, having a solid network can help your organization. However, it isn’t easy...
by Lea Strickland | May 31, 2016 | Business Articles, Business Management, C.O.R.E. Business System, Commercialization, Competitiveness, Customer, Customer Relationships, Marketing, Sales and Business Development
Is Your Business Customer Focused or Trying to Be All Things to All People? I love the single-cup beverage systems. When I want something to drink, I don’t have to boil an entire pot of water, coffee or tea. I can choose my drink of preference, pop in the single cup,...
by Lea Strickland | May 26, 2016 | Business Articles, Business Management, Execution, Human Resources, Leadership, Main Street, Operations, Resources, Results
Companies of all sizes have historically relied upon their workforce to provide the flexibility necessary to compete. Unfortunately, compensation and benefit costs have created a dilemma – business can’t afford to commit to full-time, permanent employees. While...
by Lea Strickland | May 26, 2016 | Business Articles, Business Growth, Entrepreneur, Small Business, Small Business, Start-up, Strategy
If you are in the music industry or other creative endeavors (e.g., acting, speaking), then you have been living in a gig economy [1] for your entire career. Gigs have been around for centuries. However, the gig has come to a new level of visibility in recent years...
by Lea Strickland | May 8, 2016 | 12-Steps to Start, C.O.R.E. Business System, Concept, Customer, Focus Points, Opportunity
Crazy Ideas and Business Concept Many highly successful businesses have been started on ideas other people thought were crazy. Many unsuccessful businesses were started as “sure things.” How do you know before you start if your idea is worthwhile? How...
by Lea Strickland | May 6, 2016 | Business Articles, Competitiveness, Customer, Customer Relationships, Marketing, Sales and Business Development
There is nothing and I mean nothing that frustrates me, ticks me off, and causes me to stop using a product faster than dealing with the people on the “customer service” lines of businesses. I don’t know about you, but whenever I have an issue and call one of those...