Visionaries and Capability: Beyond the Buzz

Over the years there have been several—okay, many—instances in which there have been people doing business with a cheerful and/or blatant disregard for boundaries. These individuals cheerfully and often recklessly bound forward with the glee and optimism of an...

Timelines and Deadlines: Customers and Investors Wait for No One

When it comes to getting things done, missing the timeline may mean a deadline missed—with an emphasis on the DEAD line of business or opportunity. At times, people mistake courtesy and diplomacy as a signal that it is okay to miss a deadline. I’m not advocating being...

The Tyranny of Customer Choice

A truism for any organization is that its customers have choices. They can chose from a range of products, services, and alternatives to satisfy their needs, from doing nothing to “do it yourself,” to doing it the most expensive way possible to finding a cheap...
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