The Tyranny of Customer Choice

A truism for any organization is that its customers have choices. They can chose from a range of products, services, and alternatives to satisfy their needs, from doing nothing to “do it yourself,” to doing it the most expensive way possible to finding a cheap...

The Tortoise and The Hare – A Fable for Our Times

Most of us are familiar with the fable of the tortoise and the hare - the tale of the hare being so much faster than the tortoise and still losing the race. In the current business environment, the tale can prove cautionary or motivating; it can be revisited or...

The Tax Man Cometh: A Major Milestone to Becoming Profitable

Becoming a profitable business is an objective that most companies seek, both as a stated goal and as a day-to-day objective. Businesses of all sizes and types, industries, and stages all look forward to profitability. However, as the old saying goes, the two...

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