by Lea Strickland | Oct 5, 2015 | Business Articles, Customer Relationships, Marketing, Sales and Business Development, Small Business, Vendor Relations
Have you ever noticed the differences in behavior between dogs and cats? I have always had dogs, never cats for pets, until recently. Two years ago my neighbor’s cat decided to live with us (I am told that is not unusual for a cat). In the past two years I have come...
by Lea Strickland | Sep 22, 2015 | Business Articles, Business Management, Entrepreneur, Small Business, Small Business, Start-up
My business does not do a high volume of credit card transactions except at speaking events and trade shows. Yet I chose to make a significant investment this week to protect my firm from liability related to credit card fraud. The investment was not significant from...
by Lea Strickland | Sep 5, 2015 | Business Articles, Business Growth, Business Ownership, Competitiveness, Customer, Customer Relationships, Small Business, Small Business
This week a service provider demonstrated to me how important I was to her and her business. Let me share the story. I arrived for my appointment 20 minutes early and made myself comfortable on a bench outside her office suite. I could see through the glass wall that...
by Lea Strickland | Mar 14, 2015 | Business Articles, Business Growth, Business Management, Business Ownership, Entrepreneur, Small Business
Once again I am going to date myself by referring to a product from my childhood; this one was called a Weeble® made by Hasbro. A Weeble® was an egg-shaped humanoid toy, and no matter how you dropped, punched, or knocked it over would spring back up right....
by Lea Strickland | Jul 31, 2014 | Business Articles, Customer, Customer Relationships, Government Funding Compliance, Non-Profit, Small Business, Small Business
The profitability of a company is significantly impacted by its ability to identify both the core client characteristics that make for a good client as well as those that do not fit with your business expertise or require more support from key resources than can be...
by Lea Strickland | Jul 31, 2014 | Budgets and Financial Tools, Business Articles, Business Growth, Business Management, Cash Management, Entrepreneur, Non-Profit, Small Business, Small Business, Start-up
What do I do about customers who consistently pay late? Why does it seem that the money flows out faster than it flows in? These are significant questions for every business. Managing the cash flow is critical to a business’s viability. The cash flow equation...
