New Business, Old Challenge: Getting the Customer in the Door

I spend many hours each week in restaurants and coffeehouses around the country, between meetings, on my way through airports and when meeting clients. Like many others my “corner office” is often a table or a booth on the way to or from another meeting. A few weeks...

Tending to Business: The Role of the Government in a Free-Market System

It should surprise no one that I believe that the success of economies is built on the efforts of the private sector, and that government’s role is to provide oversight to maintain open competition, prevent and detect fraud, and regulate activities to the extent...

Business Analysis – Identifying the Issues and Opportunities

Where do you start to improve business performance or change how you do business? The first step is to understand the full scope of what is taking place in your business.  For many businesses things just “happen”; agreements are entered into, documents are signed, and...