by Lea Strickland | Jun 27, 2025 | Business Articles, Capability, Results, Viability
Introduction Pinpointing the exact reasons for poor performance can be challenging without specific details about the outcomes your organization is pursuing. The starting point is clearly defining the issue and assessing your company’s performance. Is it...
by Lea Strickland | Jun 6, 2016 | Capability, Customer, Resources, Results, Sales and Service Excellence
Don’t Turn on Sales Without Operational Capability “Vision without capacity is a recipe for collapse, not success.” Several years ago, I received a call from a marketing agency seeking help from a struggling client. Ironically, the issue wasn’t failure—it was success....
