by Lea Strickland | Feb 22, 2011 | Business Articles, The Street (the street.com)
Every organization has to do it: Decide which customers and projects have the highest priority and get the most resources. For some it is a matter of necessity; there’s just not enough time, people or other resources to support each customer equally. Some...
by Lea Strickland | Sep 28, 2009 | Business Articles, Customer Relationships
Okay. I can hear all of you service providers smiling! One of the biggest challenges for the consultant is getting the client to follow the advice being given. For instance, a client brings in a CPA to review the accounting records. The accountant reviews the...