by Lea Strickland | May 12, 2026 | Leadership
Bold Persistence Meets Pragmatic Partnership in the Face of Endless Disappointment I’ve watched The History Channel’s long-running series The Curse of Oak Island (Oak Island) from the beginning. I love seeing the technology in use and the potential to overturn the...
by Lea Strickland | May 12, 2026 | Human Resources
Promotions should ideally recognize expertise, performance, and readiness to lead—but in many workplaces, personal preference and popularity still play an outsized role. When leaders base decisions more on who they like than on who is qualified, they risk undermining...
by Lea Strickland | May 12, 2026 | Organizational Change, Perspectives, Technology
Machine learning has become the brain of modern society. Every click, swipe, and search runs through it. We celebrate its speed, precision, and predictive power. However, in doing so, we may be surrendering something priceless: the ability to think deeply for...
by Lea Strickland | May 10, 2026 | Leadership, Women In Business
The Vital Role of the Queen Bee For decades, the queen bee has been misunderstood and misrepresented. In part, misperceptions about behaviors (such as a lack of support for other women) have been cited as reasons for organizations to curtail queen-bee behavior. A...
by Lea Strickland | May 9, 2026 | Customer Relationships
As artificial intelligence reshapes nearly every corner of business, customer service has become a battleground for automation. Chatbots, voice assistants, and AI-driven help desks promise 24/7 availability and lower costs. Yet, beneath the efficiency lies an...
by Lea Strickland | May 9, 2026 | Customer Relationships
In today’s hyper-connected business world, technology promises to streamline everything—from customer service to sales and operations. If you want to improve internal efficiency or external relationships (CRM, etc.), you need to proceed with caution. For many...
