Is the Glass Half Full? Half Empty? Or is it the Wrong Glass?

One of my friends was telling me about a discussion she had with her eighteen-year-old son. They were talking literally about a glass of Dr. Pepper. “Is the glass half full or half empty?” she asked her son. He said he thought she just used the wrong glass. If she had...

Open Door, Closed Mind: Listening Well and Making Informed Decisions

Have you ever worked for someone that proudly stated they had an “open door” policy? Was their door really open to new ideas, feedback, information, and issues? Or was the door physically open but the mind closed? Perhaps you work for someone that has an...
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