by Lea Strickland | Jul 29, 2014 | Business Articles, Leadership, Strategy
In recent months a growing segment of my business has been companies struggling to survive in this “down” economy. The reality of many—if not most—of these businesses is that they were in trouble before the economic downturn, but they were surviving on momentum. They...
by Lea Strickland | Apr 19, 2011 | Business Articles, The Street (the street.com)
Saying “customers first, profits last” doesn’t mean profits are last on the list of things to think about — that would be bad business — but that when you put customers first, your profits endure. Read more of this article on The Street....
by Lea Strickland | Feb 22, 2011 | Business Articles, The Street (the street.com)
Every organization has to do it: Decide which customers and projects have the highest priority and get the most resources. For some it is a matter of necessity; there’s just not enough time, people or other resources to support each customer equally. Some...
by Lea Strickland | Jan 25, 2011 | Business Articles, The Street (the street.com)
Decisions about buying and implementing technology can be the most challenging, and the larger the organization, the more complex the decision becomes. Information technology, finance and other departments have to be “sold” on the benefits, and once sold...