by Lea Strickland | May 31, 2011 | Business Articles, The Street (the street.com)
What if you were days away from launching your product, service or technology? You’ve done your research. You’ve honed your product. What if you had one final push to put together a proposal to get that first real, paying, profitable customer? What would...
by Lea Strickland | Apr 19, 2011 | Business Articles, The Street (the street.com)
Saying “customers first, profits last” doesn’t mean profits are last on the list of things to think about — that would be bad business — but that when you put customers first, your profits endure. Read more of this article on The Street....
by Lea Strickland | Feb 22, 2011 | Business Articles, The Street (the street.com)
Every organization has to do it: Decide which customers and projects have the highest priority and get the most resources. For some it is a matter of necessity; there’s just not enough time, people or other resources to support each customer equally. Some...
by Lea Strickland | Jan 25, 2011 | Business Articles, The Street (the street.com)
Decisions about buying and implementing technology can be the most challenging, and the larger the organization, the more complex the decision becomes. Information technology, finance and other departments have to be “sold” on the benefits, and once sold...
by Lea Strickland | Sep 14, 2009 | Business Articles, Customer Relationships
Everyone has experienced it. Someone calls you prospecting for business. You get a message on your voicemail, you get a card or letter in the mail, and sometimes it is something you are interested in getting more information about. So you return the card, send an...