by Lea Strickland | Apr 19, 2011 | Business Articles, The Street (the street.com)
Saying “customers first, profits last” doesn’t mean profits are last on the list of things to think about — that would be bad business — but that when you put customers first, your profits endure. Read more of this article on The Street....
by Lea Strickland | Sep 28, 2009 | Business Articles, Customer Relationships
Okay. I can hear all of you service providers smiling! One of the biggest challenges for the consultant is getting the client to follow the advice being given. For instance, a client brings in a CPA to review the accounting records. The accountant reviews the...
