Time Out for Innovation

One of the biggest mistakes businesses—or any organization today—make is a failure to allow time for working on the business itself. Current business practices have created a mindset that has every worker (theoretically at least) working every moment in the business...

Think B.I.G.™ (Bold Innovative Growth) Business!

Innovation is the new quality initiative. Everyone is “into” innovation. It is the new revolution that is going to revolutionize declining industries, markets, and businesses. And it can—if it is more than rhetoric and becomes an integrated systemic capability in the...

Product, Resources, and Customers – The Three-fold Objective

Every organization begins with the same three-fold objective: develop the “product”, obtain sufficient resources, and capture the market/customer. The manifestations of this three-fold mission vary in magnitude, scope, and timing. The underlying processes and...

The Tyranny of Customer Choice

A truism for any organization is that its customers have choices. They can chose from a range of products, services, and alternatives to satisfy their needs, from doing nothing to “do it yourself,” to doing it the most expensive way possible to finding a cheap...

The Tortoise and The Hare – A Fable for Our Times

Most of us are familiar with the fable of the tortoise and the hare – the tale of the hare being so much faster than the tortoise and still losing the race. In the current business environment, the tale can prove cautionary or motivating; it can be revisited or...
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